Privacy Policy

We value your personal data privacy

This Privacy Policy explains how Featured ("we", "our", "the company") collects, uses, stores, and protects your personal data.This policy complies with Hong Kong's Personal Data (Privacy) Ordinance.

Last updated: 2026-01-21

1. Data We Collect

When you use our services, we may collect the following types of personal data:

  • Contact data: Name, email address, phone number, WhatsApp number
  • Business data: Company name, job title, industry
  • Website data: Site URL, site type, existing traffic figures
  • Communication records: Messages you exchange with us via WhatsApp, email, or other channels
  • Technical data: IP address, browser type, device information, visit time (collected via website analytics tools)

2. How We Use Your Data

We use your personal data for the following purposes:

  • Providing and improving our SEO, web design, and advertising services
  • Responding to inquiries, providing quotes, and customer support
  • Sending service notifications, updates, and marketing information (with your consent)
  • Conducting market research and analysis to improve our services
  • Meeting legal obligations and handling legal disputes
  • Preventing fraud and keeping our website secure

3. Data Sharing and Disclosure

We do not sell your personal data. We only share your data with third parties in the following situations:

  • Service providers: Necessary data shared with third parties (e.g. hosting, analytics) that help us deliver our services
  • Legal requirements: When required by law, regulation, or court order
  • Business transfers: If a merger, acquisition, or asset transfer occurs, your data may transfer to the new entity

We require all third-party service providers to follow strict data protection standards.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data, including:

  • Encrypting sensitive data in transit and at rest
  • Restricting access to personal data to authorized personnel only
  • Running regular security audits and updating safeguards
  • Using secure servers and database systems

However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We only retain your personal data for as long as necessary:

  • If you become our client, we retain your data during the service period and for a reasonable period afterwards (typically 7 years to meet accounting and legal requirements)
  • If you only inquired but didn't become a client, we keep your data for up to 2 years after the inquiry
  • When the retention period ends or you request deletion, we will securely delete or anonymize your data

6. Your Rights

Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to correction: Request corrections to inaccurate or incomplete data
  • Right to erasure: Request deletion of your data in certain situations
  • Right to object: Object to the use of your data for direct marketing
  • Withdraw consent: Withdraw any consent you previously provided

To exercise any of the above rights, please contact us via the channels below:

Contact:

Email: info@featured.com.hk
WhatsApp: +852 6752 0007

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze traffic and site usage
  • Improve website functionality and user experience

You can refuse or delete cookies via your browser settings, but this may affect site functionality.

8. Policy Updates

We may update this Privacy Policy from time to time. For major changes we will notify you via email or a website announcement.

Please check this page periodically for the latest version. The last updated date is shown at the top of the policy.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

Featured

Email: info@featured.com.hk
WhatsApp: +852 6752 0007